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FAQ - 'cuz We Know You Wanna Know

  • What's so great about FIT TIES?
    FIT TIES are performance hair ties for athletes and active users. They're designed to securely hold your hair in place when training and competing. FIT TIES use a groundbreaking coating to limit friction on hair and reduce hair damage. The low-profile design, innovative manufacturing process, and proprietary material blend combined to create a durable product that outperforms the competition.
  • How long do FIT TIES last?
    We were really aggressive with our FIT TIES during testing. We wore them swimming, while working out in the hot, bright summer sun, and during everyday use. We also did weird tests like stretching them to max capacity and leaving them in the freezer for days on end. We found that one FIT TIES lasts about 4-6 weeks. ​ Your FIT TIES will last longer if you show them some tender love and care.​
  • How should I care for my FIT TIES?
    Your FIT TIES will arrive in a perfectly sized tin to keep them ​protected and ready to use. FIT TIES should be stored in their tins at room temperature. Avoid prolonged exposure to chemicals, extreme temperatures and intense, direct sunlight.
  • Payment and Shipping
    We accept all major credit cards and Paypal. We ship using low-cost, flat rate postage through USPS First Class Mail. Small orders cost $2 to ship and will arrive in 3-5 business days. Need something sooner? Please contact Shelly.
  • Do you have other products?
    Yes! We're in the process of developing new products now. Sign up for our newsletter to be the first to know when they're ready!
  • Returns and Refunds
    FIT TIES are a hair accessory designed for active use. Since it is expected that you will try these products on your body when they arrive at your home, we can not accept returns. This is to help protect the health and wellbeing of you and all of our customers. ​ Our gear, including tank tops and raglans, are non-refundable as well. All sales are final. Please plan accordingly.


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